Using the Pivot table function in Excel, you can do an analysis on the Excel report. For example, the percentage of the reviews who talk about a certain topic, like the staff, can be broken down by meta data like the 1-5 score of the reviews. Thus, allowing you to figure out the percentage of the reviews broken by score category.
Modified on: Tue, 12 Sep, 2017 at 1:14 PM
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