Frequently Asked Questions

How can we see the effects of Gavagai's language understanding when working with Explorer?
All of Gavagai's services build on a core system called Gavagai Living Lexicon which continuously learns languages by ingesting newly published te...
Tue, 27 Sep, 2016 at 3:14 PM
How do I know if my file is in the correct format?
Excel files It is important that the data you would like to upload to Explorer is on the first sheet in your Excel file. Make sure that the column you w...
Fri, 10 Nov, 2017 at 12:36 PM
My data takes a long time to analyze (or sometimes nothing happens after reaching 10%).
There is currently a limit to how much data can be analyzed in one go in Gavagai Explorer. The limit is around 10'000 responses. The latest version of...
Fri, 31 Mar, 2017 at 5:22 PM
How is usage charged for Explorer?
We charge by the size (number of respondents/rows in the input files*) of activated projects in your account. A project is activated when you explore it...
Thu, 9 Mar, 2017 at 8:57 AM
How does a trial of Gavagai Explorer work?
You can try out Gavagai Explorer for free. The current trial period is published on the sign up page. While in the trial, you can try every aspect of E...
Fri, 7 Oct, 2016 at 12:37 PM
What is the format of the Excel report?
Explorer Excel report consists of 3 sheets: Summary: structured results according to the project's topics and groups.  Data: detailed sentiment analy...
Fri, 25 Aug, 2017 at 12:53 PM
I see strange characters in the topics list. Why? How do I fix them?
If you see strange characters in the topic list, or unexpected topics comprised of only a few characters, it may have to do with the character encoding of t...
Wed, 29 Mar, 2017 at 9:23 AM
If we have data in multiple languages, can it be analysed in its original language but coded in a common language?
Yes. Here is what you can do:  Start the analysis with the data in the language that you are the most comfortable with. This data would be in a separate ...
Mon, 3 Jul, 2017 at 6:44 PM
"Live in a house" or "live concert"? What is disambiguation and how do you handle it?
Disambiguation can be a tricky issue across all languages, and it can affect the results of your analysis. There's a workaround that helps to solve...
Fri, 22 Sep, 2017 at 12:17 PM
How does Explorer save me time?
Reads data. Explorer processes the data in a similar manner to how a person would read it. Collates topics. Explorer finds common topics across the te...
Thu, 5 Oct, 2017 at 7:23 PM